Our commitment

• All GUIMANOS items are new and produced with carefully selected materials.
• We do not sell second-hand, defective or substandard products.
• The characteristics of each item are detailed on its product page.

Identification tag

Each product includes a GUIMANOS identification tag. Please do not remove it if you intend to return or exchange the item.

Removal of the tag, use of the product, or any alterations to its original condition will result in the loss of the right to return or exchange.

Guarantee & evaluation

All items are manually inspected before shipping to ensure GUIMANOS quality.

If you detect any anomaly or manufacturing defect, please contact us immediately: shoponline@guimanos.com

After analysis, if a manufacturing defect is confirmed, we will provide a replacement or refund at no cost.

Colours & image

We make every effort to display colours accurately. However, slight variations may occur due to screen settings and photographic lighting.

Durability & care

• Always follow the care instructions on the internal label.
• Items damaged by incorrect washing or use are not eligible for exchange/return.
• To extend their lifespan, we recommend gentle washes and natural drying where applicable.

Transparency

In case of information discrepancies due to transcription error, our team will correct it immediately and inform you of the fairest solution.